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You might not get everything completely right, getting most right will be much better than the greater part of your competition. Check out these Top Ten Tips for Customer Service and hopefully these will get you well on the way of generating more business.

Be Your Customer
First and foremost - Put yourself in your customers shoes and experience what they do. Look over your services, call your call-center, listen to your outgoing message, see what areas could use some improvement, immerse yourself in the feedback.

Be Available
Answer your phone! Respond in a quick timely professional manner.

Give Memorable Service
Make your business the life's mission of everyone (yes, be sure to include everyone!) Be customer focused - even those that seem to be out of direct line of your business. People tend to remember good customer service, even if they do not need your service at the time. Down the line they remember being treated with courtesy, kindness, and professionalism and will often refer you. “Treat people the way you would like to be treated.”

Genuinely Listen to Complaints
Complaints are a really a wonderful gift, as awful as it may sound at first - it is feedback of the highest order. Often people who take the time to complain are voicing their vision of a way to make things better, for you and for them as the customer. You might not always agree, yet we can all learn something from one another. Listen to them and learn from the experience. Try to make the outcome a win * win situation.

Enable Your Team
Enable and encourage your team to give a fast and generous customer response. If they do not know, encourage them to learn by pointing them in the right direction to gain the knowledge they need.

Respond Fast
Make sure that you and your people work with customers and respond at a fast pace that deal with customer issues.

Being Service Focused
Ask yourself, 'What would my customer think of this - would it give a professional useable service?' If not, update, reshape, or you can change the system fast to be a better service.

Being Curious
Encourage everyone in your team to ask questions and feed back information from your customers. What do the customers need, want or would like to see? We all can learn from one another.

Researching the Marketplace
You can do even more in your own business from what you may experience as a customer elsewhere. Encourage your people to do this too. Strive to be better!

Be Courteous
Always be courteous to your customers, acquaintances and people in general. From the person who handles your business cards to the gardener. People talk, and they refer good service daily. This can build relationships. Relationships are business.

These are basic tips, yet in a busy world many overlook the simple. Strive to be better, be courteous, and always remember the importance of word of mouth.